01
Get In Touch
📠FaTo International Sh.p.k
Rruga 28 Nëntori, Dardani 37
Prishtinë 10000, Kosovo
D-U-N-S: 969999389
02
Email Contacts
| Department | For | |
|---|---|---|
| General Support | support@fatocommunity.com | App issues, account help |
| Creator Support | creators@fatocommunity.com | Withdrawals, earnings, KYC |
| Privacy | privacy@fatocommunity.com | Data requests, GDPR |
| Compliance | compliance@fatocommunity.com | Fraud, appeals |
| Child Safety | safety@fatocommunity.com | Minor safety issues — priority |
â± Response Times
General: 3–5 business days · Creator/Withdrawal: 15+ business days · Privacy: 30 calendar days · Child Safety: 24–48 hours