Information We Collect
- Account Data: Name, username, email, date of birth, gender, profile photo
- Usage Data: App interactions, features used, content viewed, session length
- Device Data: Device type, OS version, unique identifiers, IP address
- Content: Videos, photos, stories, Daybook entries, messages
- Financial Data: Coin purchase history. Payment details processed by Apple — never stored by us.
How We Use Your Data
- Create and manage your account and personalized experience
- Process Fato Coins purchases and Creator earnings
- Detect fraud and enforce our Community Guidelines
- Send service and security notifications
- Comply with Kosovo law, EU GDPR, and applicable regulations
All data is encrypted in transit and at rest. Payments are handled exclusively through Apple's IAP. We never store payment card details.
Fato Coins & IAP
Fato Coins are virtual currency purchased exclusively through Apple IAP. Coins have no cash value outside the platform and do not expire while your account is active.
Coin refunds must be requested at reportaproblem.apple.com. We cannot process IAP refunds directly.
Data Sharing
We do not sell, rent, or trade your personal data. Data is shared only with trusted service providers under confidentiality agreements, or when required by law. Fato Community is entirely ad-free.
Your Rights (GDPR)
- Access — request a copy of your data
- Rectification — correct inaccurate data
- Erasure — request deletion of your account
- Portability — receive your data in readable format
- Object — object to specific processing
- Withdraw Consent — at any time
Submit requests to privacy@fatocommunity.com. Response within 30 calendar days.
Children's Safety
Fato Community is intended for users aged 13+ (18+ for monetization features). We do not knowingly collect data from children under 13. Parents may contact safety@fatocommunity.com for immediate account removal.
Contact
Email: privacy@fatocommunity.com
Address: Rruga 28 Nëntori, Dardani 37, Prishtinë 10000, Kosovo
D-U-N-S: 969999389 · Last updated: June 2025